Update: After searching through the official Chrysler TSBs, I believe that I have found what may be causing my rattling sunroof!
http://www.wkjeeps.com/misc/LX/TSB/TSB_2300206.pdf
Last week, after printing off this helpful service bulletin, I was off to my Friendly (yet incompetent) Local Dodge Dealer. Once I was done receiving the "deer caught in headlights" stare from the shop foreman brought about my reading to him of the TSB, I left the building thinking my car was safe in their hands. Wrong!
Upon returning, I was reassured by my friend the shop foreman that the "problem had been fixed" and I proceded to the service desk to sign the release form. Before signing the form though, I quickly glanced over the work order, and was swiftly thrown aback by what I had read. Instead of following the outlined procedure that the TSB layed out (involving the torqueing of glass fasteners), the mechanics decided that they had a better idea- replace the entire headliner!!! Yes, these incompetent morons decided against what Chrysler's finest engineers had written and replaced my entire roof for no apparent reason!
To make things worse, I read further on down the work order and found that these "flailing handitards" also re-replaced my passenger-side 6x9. You see, I had taken my car in 2 months ago to have a popping/cut-out noise remedied in regards to my speaker system. Though I had known in advance that it was an amplifier setting, not a blown speaker (I have many knowledgeable, car-audio specialists as friends) causing this problem and told the mechanics of this, they insisted on replacing the speaker under the guise that I keep the bass set at 10 (though it only goes to 9) on the EQ and blew the speaker via abuse. All the car needs is a simple reflash of the amplifier and the problem would be history! Unfortunately, being the helpful guys that they are, the mechanics decided that "just for the helluvit", they'd needlessly replace this speaker one more time.
Needless to say, I was outraged! It didn't help matters either that the two cocky, know-nothing-about-cars, service "wenches" gave me attitude and spoke to me in that tone that Mr. Rogers would use to address a 10-year old, quadrapalegic boy! I was blatantly accused of bringing my car in to get TSBs performed which don't apply to me and that the mechanics did what they did because it was all in the TSBs. "The TSB's you get at home are different from the ones we have" stated one of the service yuppies before I pulled out the official, Chrysler-stamped documents that were folded in my back pocket. After reading through both applicable bulletins and clarifying that no-such procedures existed therein, I signed "FU@% YOU!" accross the front page of my bill, tore the document in two, stomped on it, and stormed out the door. I was not a happy camper.
After fogging up the windows in my car curtesty of my fuming rage, I very calmly drove off to a competing Dodge dealer with whom I had dealt with in the past and was impressed with. Once I had explained the incident I endured to the very polite and understanding service person in charge there, she called the head mechanic to come have a look at my car. To my joy, the mechanic promptly arrived on the spot with a copy in hand of the very same TSB I had in my back pocket. After inspecting my car and verifying that this indeed was the problem, he escorted me back to the service desk to schedule an appointment for the 27th of October to have my car properly repaired...and to have my amp reflashed!
I will get back to you after the 27th!
Rattling Roof
