Just wanted to warn anyone thinking of doing business with these guys.

I found this company in Trucking magazine.

Andys Auto Sport
http://www.andysautosport.com


My letter to them after problems, letter explaines everything.



I recently (8-1-06) called your business to order a Hood and Roll Pan for my 2003 Harley Davidson F150. Before placing this order I had the salesman check to see if these items were in stock. I informed him that my truck was being painted and needed these parts by 8-21-06. I was assured that they would ship next day and would have no problem meeting the delivery date since they were in stock.

The week of 8-7-06 I get a message from your business stating that the hood was on back order. When I call back I get a different story that you guys no longer deal with the hood maker. I can understand this since I’m a business owner and sometimes have problems with vendors. I was told that my refund would be expedited since the cancellation was not my fault. I asked about the roll pan and was told that it was already shipped.

I called again today 8-28-06 to inquire about my refund that I still have not received and the roll pan which has still not been delivered. I was told it would be another 3-4 weeks for my refund and that my roll pan has not been shipped. I find this 3-4 weeks for a refund for a product that you said was in your warehouse ridiculous. You had no problem charging my Visa debit card less than a hour after my order was placed.

Unless you can provide me with tracking numbers showing that the roll pan has been shipped please cancel that order. I prefer to get my FULL refund and never do business with your company again but your refusal to practice business ethics leave me no other option.

I tried to be nice about this but you lied to me about the product and are holding $898.00 of my money. I’m writing this letter to inform you that I have filed a dispute of payment with my bank. I will also file a report with the Better Business Bureau and with the magazine “Truckin� that you run your company ad. I will also spread my experience with your company through out the custom truck world.

Sorry to hear about the problem you've been having. I hope it all gets worked out soon.

I would take out the statement about spreading your story through the custom truck world...
It just sounds a little over the top and unbelievable.
Ya know what I mean?
But otherwise good.

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For your TOTM consideration.

FYI not sure if you are in the US....but if you are it is illegal for a company to charge your credit card prior to shipment I would go to the Federal Trade Commission site and file a online complaint http://www.ftc.gov/ then I would contact my credit card company and do what they call a "charge back" it guarantees you will get your refund within 30 days or less......charge backs determines the rate a business pays to have credit card sales processed they are like a penalty and the more they get the higher the percentage rate goes up and a larger required deposit with their bank....at some point they can loose their account and not be able to process credit cards at all......most businesses if you tell them ok fine I will call and start a charge back they change their bullsh*& attitude and give a prompt refund.....thanks for the FYI word of mouth about these jerks I believe this is the best was we have to drive out the jerks that rip people off and see them go under.....good luck

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2004 DAKOTA SLT QC 4.7 4x2
SOLAR GUARD TINTING
FLOWMASTER 40
AIRAID CAI
CHALLANGER DIAMOND PLATE TOOL BOX
WEATHERTECH FLOOR MATS
HID XENON LIGHTS
150 PSI 133dB DUAL AIR HORNS

NORCAL RULES BABY !!

Yeah, theres a few people like that out there in the world. I know of a gentleman out around Chicago that was selling dsm parts. (By dsm I am referring to diamond star motors. The chrysler/mitsu conglomeration. Some of you may know of them as the builders of the sebring, avenger, eclipse, talon, laser, and a couple other cars)

Anyways, he was telling people he has these parts for sale, taking their money and then dissappearing. Real slimeball in my book. I actually was thinking about buying a few parts from him for my 93 talon. Luckily I mentioned this on the dsm forum and almost instantly recieved pms telling me about this jerk and his antics.

Hopefully you manage to get a refund one way or another.

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My wife says my truck reminds her of the Black Pearl. It's black, cursed, and sometimes an eerie fog follows it. Nice.........