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ORIGINAL: girltoys
well they sent it to the body shop for new decals and some !&?! stole my hemi emblems and stratched the paint to the metal. and yes i had a fit and got a new car. but the decals are still an issue.
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Wow! Never heard of a dealer giving you a new car to replace one that just had cosmetic damage (I know it was scratched to the paint but it's still only cosmetic). They are taking a huge hit in doing that, not to mention all the hassle you're going to have to go thru with the DMV, title, loan/finance company, insurance, etc. I'm curious how they do that with all the things the VIN# is tied to. In Missouri you pay sales tax after you buy the car at the DMV so you can get your registration and plates. I don't think they have a procedure to handle a dealer 'swap' since their would need to be bills of sale, titles, lein waiver release forms, etc.
I'd like to hear the nitty-gritty of the swap procedure.
-G-