Recall Coming for 2000-2003 Dakotas: (Full Version)

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Recall Coming for 2000-2003 Dakotas:


  

redriderbob -> Recall Coming for 2000-2003 Dakotas: (12/9/2004 11:51:54 PM)

[image]http://wwwimage.cbsnews.com/images/2004/12/09/image660218x.jpg[/image]
Hundreds of owners contacted CBS complaining of upper ball joint problems and wheels falling off. (Photo: CBS)

Two of the most popular vehicles on the road could be dangerous, and now the government orders many of them recalled, reports CBS News Correspondent Mika Brzezinski.

Six hundred thousand popular vehicles could be recalled if DaimlerChrysler complies with the government's demand.

The recall order covers model years 2000 to 2003 of the 4x4 Dodge Durangos and the Dakota pick-up trucks with four-wheel drive.

The government action highlights a problem first uncovered by CBS News more than a year ago.

"Unfortunately, it could have been a really deadly situation," Monique Conrad, a former Dodge Durango owner, told Brzezinski

Back then, Monique Conrad's 2000 Durango had only 31,000 miles on it when the right front wheel suddenly flew off while she was driving.

"My tire, along with a piece of metal about a foot long, was bouncing across this four-lane road," Conrad said.

Her experience along with similar complaints prompted the government to investigate possible premature wear of Dodge Durango upper ball joints — a ball and socket attaching the wheel assembly the vehicle.

Since our first report, CBS News received hundreds of e-mails, photos and calls from viewers around the country like Kate McGeehan-Sawyer from Maine.

"The wheel just flew out," McGeehan-Sawyer said.

Tina Czech, from Massachusetts, experienced a similar road trauma: "The wheel had completely fallen off," she said.

And Joyce and John Gosch, truck owners from Pennsylvania, pointed to the damage: "This just ripped off," John Gosch said.

As the complaints piled up, the government expanded its investigation to include the Dodge Dakota pick-up truck, which uses the same upper ball joints. Dakota owner John Cohron, said his truck looked the same as many others with similar tire trouble, after his wheel flew off.

"So you got out of your truck and what did you see?" Cohron said. "I saw the tire and the wheel underneath the front end of the truck."

According the government, a third of the nearly 2 million vehicles investigated had defective upper ball joints. And almost all were produced at an Indiana plant. Customers paid up to $1,200 dollars to replace these parts — a recall could mean a huge financial hit for DaimlerChrysler.

"The cost is certainly going to run into hundreds of millions of dollars," said Clarence Ditlow, from the Center for Auto Safety.

DaimlerChrysler also faces mounting lawsuits like the one filed by David and Christina Shaffer. They were on the highway in their Durango with their four young children when suddenly they experienced a shock of their life.

"It seemed like we went into a frenzy of flipping," David Shaffer said.

Bodies went flying everywhere. Christina — who was pregnant at the time — suffered numerous injuries including a broken neck. Doctors were not optimistic.

About the baby, David Shaffer said, "there was no certainty. You know they actually came to me and recommended to me to take the baby's life."

Medical bills forced the family into bankruptcy. And while they consider their new baby girl a miracle, the Shaffers say they wish DaimlerChrysler had acted sooner.

"It could have been our whole family gone," Christina Shaffer said.

In a statement issued late Thursday, DaimlerChrysler maintained that the upper ball joints do not pose a safety concern and that owners have substantial warning of any problems — like noise or tire wear that would be picked up during routine inspections.

The company says it is reviewing the governments order for a recall and will respond next Monday.

©MMIV, CBS Broadcasting Inc. All Rights Reserved.

redriderbob


  

DakMan6704 -> RE: Recall Coming for 2000-2003 Dakotas: (12/10/2004 9:15:42 AM)

I indersta how the recall system works in terms of cost/benifit to DC, but what about 04s? I know they have the same ball joints and they are not servicable...is it just going to take time and some fallen-off wheels?


moparturd -> RE: Recall Coming for 2000-2003 Dakotas: (12/10/2004 9:53:46 AM)

It's about time they give you dakota/durango owners some relief from the ball joint problems. Hopefully the fix will work.


TeeWJay426 -> RE: Recall Coming for 2000-2003 Dakotas: (12/10/2004 11:34:32 AM)

Too bad it will only apparently include the 2000-2003 model years. Guess I must have been imagining set #3 going into my '99........[:@]


BadStratRT -> RE: Recall Coming for 2000-2003 Dakotas: (12/10/2004 11:47:48 AM)

we received the paperwork for this, i believe, wednesday...


moparturd -> RE: Recall Coming for 2000-2003 Dakotas: (12/10/2004 11:55:30 AM)

quote:

Too bad it will only apparently include the 2000-2003 model years. Guess I must have been imagining set #3 going into my '99........


Now that is screwed up since it's the same POS. Maybe they figure that the ones out there still have been or need to be changed if they are that old.


BadStratRT -> RE: Recall Coming for 2000-2003 Dakotas: (12/10/2004 12:06:26 PM)

when you have them replaced, are you buying mopar brand or some AM brand?


moparturd -> RE: Recall Coming for 2000-2003 Dakotas: (12/10/2004 1:02:16 PM)

quote:

when you have them replaced, are you buying mopar brand or some AM brand?


What are you talking about? Mopar is replacing them.


BadStratRT -> RE: Recall Coming for 2000-2003 Dakotas: (12/10/2004 1:23:39 PM)

when i worked at monro, some people had gotten disgusted with the repeated replacements of them, and came in to have moog full replacements put on in place of the mopar piece. if im not mistaken, ALL of the mopar pieces are sealed units, which is an awful idea.


Little Black Dak -> RE: Recall Coming for 2000-2003 Dakotas: (12/12/2004 5:24:03 AM)

And of all the years, I pick this one to get a 4x4 *sigh* ... lets hope the 04's are from a good batch ... *crosses fingers*


yellowjacket99 -> RE: Recall Coming for 2000-2003 Dakotas: (12/15/2004 11:15:43 AM)

I have a 99 4x4 and last night my bearing and upper ball joint went out. The wheel didn't come off thank god, but it started shaking and making some pretty nasty noises. So even though there are plenty of 99's out there that have had the same problem, since they're only talking about 00-03 we're SOL then?


yellowjacket99 -> RE: Recall Coming for 2000-2003 Dakotas: (12/16/2004 8:51:07 AM)

A buddy of mine that has a 99 replaced his ball joints this summer. I talked to him yesterday and he had went to the local Dodge dealer and they suggested to find the customer care phone number in your owners manual and call them. So I think that anyone that has had this same problem should probably call that number and also let CBS know that 00-03 are not the only years that need to be included in the recall. Who knows, if we get enough people bugging them they may include more model years.


Little Black Dak -> RE: Recall Coming for 2000-2003 Dakotas: (12/21/2004 10:41:45 AM)

I have a sneaking suspicion that the balljoint problem will effect all generation 2's & 3's (if they hae the same engineering) ... How do you think I feel ... I have an 2004 and that's not covered in the recall either ... I KNOW there's going to be something wrong with my 2004 ...


mrfixitct -> RE: Recall Coming for 2000-2003 Dakotas: (12/26/2004 9:15:06 AM)

Got my recall notification letter 2 days ago, for the upper balljoints...


jsanders73 -> RE: Recall Coming for 2000-2003 Dakotas: (1/4/2005 5:05:10 PM)

I have put 2 sets of ball joints on my '99 (one at 58,000 and another at 76,000). Extended warranty covered the first, and i called Dodge on the second one and i "only" had to pay $500. As far as I know, the engineering is the same on the ball joints (at least in terms of them being sealed, which is why they have problems) for the '99 and '00, so I don't know why the '99's arent included. I filed a complaint with the NTSB (when my 2nd set were being put in) and I also called Dodge back when I heard about the recall. I'm definitely going to find out what, if any, difference there is between a '99 and '00.


  

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