http://wwwimage.cbsnews.com/images/2004/12/09/image660228x.jpg
Monique Conrad's 2000 Durango had only 31,000 miles on it when the right front wheel suddenly flew off while she was driving. (Photo: CBS)

Two of the most popular vehicles on the road could be dangerous, and now the government orders many of them recalled, reports CBS News Correspondent Mika Brzezinski.

Six hundred thousand popular vehicles could be recalled if DaimlerChrysler complies with the government's demand.

The recall order covers model years 2000 to 2003 of the 4x4 Dodge Durangos and the Dakota pick-up trucks with four-wheel drive.

The government action highlights a problem first uncovered by CBS News more than a year ago.

"Unfortunately, it could have been a really deadly situation," Monique Conrad, a former Dodge Durango owner, told Brzezinski

Back then, Monique Conrad's 2000 Durango had only 31,000 miles on it when the right front wheel suddenly flew off while she was driving.

"My tire, along with a piece of metal about a foot long, was bouncing across this four-lane road," Conrad said.

Her experience along with similar complaints prompted the government to investigate possible premature wear of Dodge Durango upper ball joints — a ball and socket attaching the wheel assembly the vehicle.

Since our first report, CBS News received hundreds of e-mails, photos and calls from viewers around the country like Kate McGeehan-Sawyer from Maine.

"The wheel just flew out," McGeehan-Sawyer said.

Tina Czech, from Massachusetts, experienced a similar road trauma: "The wheel had completely fallen off," she said.

And Joyce and John Gosch, truck owners from Pennsylvania, pointed to the damage: "This just ripped off," John Gosch said.

As the complaints piled up, the government expanded its investigation to include the Dodge Dakota pick-up truck, which uses the same upper ball joints. Dakota owner John Cohron, said his truck looked the same as many others with similar tire trouble, after his wheel flew off.

"So you got out of your truck and what did you see?" Cohron said. "I saw the tire and the wheel underneath the front end of the truck."

According the government, a third of the nearly 2 million vehicles investigated had defective upper ball joints. And almost all were produced at an Indiana plant. Customers paid up to $1,200 dollars to replace these parts — a recall could mean a huge financial hit for DaimlerChrysler.

"The cost is certainly going to run into hundreds of millions of dollars," said Clarence Ditlow, from the Center for Auto Safety.

DaimlerChrysler also faces mounting lawsuits like the one filed by David and Christina Shaffer. They were on the highway in their Durango with their four young children when suddenly they experienced a shock of their life.

"It seemed like we went into a frenzy of flipping," David Shaffer said.

Bodies went flying everywhere. Christina — who was pregnant at the time — suffered numerous injuries including a broken neck. Doctors were not optimistic.

About the baby, David Shaffer said, "there was no certainty. You know they actually came to me and recommended to me to take the baby's life."

Medical bills forced the family into bankruptcy. And while they consider their new baby girl a miracle, the Shaffers say they wish DaimlerChrysler had acted sooner.

"It could have been our whole family gone," Christina Shaffer said.

In a statement issued late Thursday, DaimlerChrysler maintained that the upper ball joints do not pose a safety concern and that owners have substantial warning of any problems — like noise or tire wear that would be picked up during routine inspections.

The company says it is reviewing the governments order for a recall and will respond next Monday.

©MMIV, CBS Broadcasting Inc. All Rights Reserved.

redriderbob

Yeah I was gonna post this last night but you had beat me to it.

To be honest, I am a LITTLE suprised by the fact that of all the major automobile corporations, Chrysler is saying they don't see how the freakin' wheels falling off of vehicles could be a major safety factor. I mean WTF, I know all of the major corporations cut corners and I know this could be a huge financial hit but damn, think about how much they will pay out with just a FEW lawsuits! I think they will come around though and hopefully sooner than later.

Also- I know they "say" that you can hear the trouble with the ball joints before anything happens (which obviously isn't the case) but when you are turning, what kind of noise is it that you would hear, a popping noise of somesort?

Thanks!

Yes, a popping sound is what they are refering to.

When your going straight, the ball sits in the top part of the cup, when you turn, the ball shifts to the side of the cup (on worn joints). It's the shifting of the weight and movement of the ball in the cup of the joint that causes the "pop" sound.

Mine failed without any warning, no tire wear, no audiable warnings and no wheel play.

There are quite a few lawsuits out there already for this issue, and if anything, they are going to slow a recall more than speed it up. If DCX issues a recall now with the lawsuits pending, then that is an admission of guilt. The would loose all class action cases pending against them.

ORIGINAL: datacop

Yes, a popping sound is what they are refering to.

When your going straight, the ball sits in the top part of the cup, when you turn, the ball shifts to the side of the cup (on worn joints). It's the shifting of the weight and movement of the ball in the cup of the joint that causes the "pop" sound.

Mine failed without any warning, no tire wear, no audiable warnings and no wheel play.

There are quite a few lawsuits out there already for this issue, and if anything, they are going to slow a recall more than speed it up. If DCX issues a recall now with the lawsuits pending, then that is an admission of guilt. The would loose all class action cases pending against them.

Yes, a popping sound is what they are refering to.

So the popping is definately a bad sign of wear correct? Do they only do that when they are about worn out?

Should have an answer by mid-week, before Christnas for sure.

Do yourselves a favor, DO NOT CALL THE DEALER AS SOON AS HEAR THE RECALL HAS BEEN LAUNCHED. All you will get is an irrate service writer who has been answering the same questions all day. DCX will send you a postcard when parts are available. With huge recalls like this we usually launch in phases so as not to swamp the dealerships with the same recalls all day. Also parts are usually very slow as they try to fill orders from every dealer in the world in the same week. It's coming, be patient. Another few weeks shouldn't kill anybody.

I was driving my Durango today and just heard the news on the radio about the Dodge Durango Recalls and the front wheels coming off. That really spooked me as I am driving this Durango down 635 in Dallas at 65 mph. I cannot imagine if I would be alive and who else would get hurt if my Durango's front tires just came off while driving at high rates of speed.

If Dodge replaces these upper ball joints, I wonder if these replacement ball joints will be of similar design from the original? That would mean these replacement ball joints won't last long either? haha. And waiting to hear popping noises for signs of trouble to come? That's like waiting for the oil light to come on to tell you that you are out of oil! By then it's too late, the damage is done and if you are lucky, the engine may or may not be salvagable. In this case, we be lucky if our Durango's will be damaged already in other areas caused by faulty ball joints. I have been keeping a constant checkups on my ball joints. I don't hear popping noises, but I won't wait for them to become audible. Been checking my ball joints on every oil change, and tire balance and rotation. I love my 2000 Durango R/T and I know these SUV's has its bad reps from bad mileage to bad ball joints and engine sludge. I pray that I won't see my front tires leaving my Durango anytime soon.@@@

It's official. Got the notice today. All 2000-2003.5 Durango 4X4 will be recalled and all 2000-2003.5 4X2 will have a 10 yeasr 100K warranty for ball joints. Parts should be available later in the month and notices will be mailed.

Here is a copy of the recall, our dealer has parts now.
 Copyright 2004, DaimlerChrysler Corporation, All Rights Reserved
December 2004
Dealer Service Instructions for:
Safety Recall D47 - Upper Ball Joint Joints
2000 - 2003 (AN) Dodge Dakota 4x4 Pick-Up Truck
2000 - 2003 (DN) Dodge Durango 4x4
NOTE: This notification applies only to the above vehicles built through
December 31, 2002 (MDH 1231XX).
Water may enter into the front suspension upper ball joints on about 600,000 of the
above vehicles and cause corrosion. Over an extended period of time, a “clunking”
noise can develop in the front suspension due to progressive ball joint wear. If this
noise is ignored, the front wheel assembly could separate from the vehicle.
Both front suspension upper ball joints must be replaced.
Models
IMPORTANT: Some of the involved vehicles may be in dealer used vehicle
inventory. Dealers should complete this repair on these vehicles before retail
delivery. Dealers should also perform this repair on vehicles in for service.
Involved vehicles can be determined by using the VIP inquiry process.
Subject
Repair
Safety Recall D47 -- Upper Ball Joints Page 2
Part Number Description
CEXMD471 Upper Ball Joint Package
Each package contains the following components:
Quantity Description
2 Upper Ball Joints
6 Bolts
6 Nuts
2 Cotter Pins
2 Castle Nuts
Each dealer to whom vehicles in the notification were invoiced will receive TWO
(2) upper ball joint packages.
The following special tool applies to this service procedure:

MB991113 Ball Joint Separator
Parts Information
Special Tools
Safety Recall D47 -- Upper Ball Joints Page 3
Replace Upper Ball Joints
1. Raise the vehicle on an appropriate
hoist.
2. Remove the front wheel and tire
assemblies.
3. Position a hydraulic jack under the left
side lower control arm and raise the jack
to unload the rebound bumper.
4. Remove the cotter pin from the upper ball
joint castle nut.
5. Remove the upper ball joint castle nut from the upper ball joint stud.
6. Using a die grinder equipped with a cut-off wheel, grind an “X” through each of
the three upper ball joint rivet heads (Figure 1).
CAUTION: Do not grind into the
control arm.
7. Using an air chisel, chisel the three rivet
heads off of the upper ball joint.
8. Punch out the rivets using a drift and
hammer.
9. Separate the upper ball joint from the
steering knuckle with special tool
MB991113.
10. Remove and discard the old ball joint.
11. Using 100 grit emery cloth, lightly sand
the top surface of the steering knuckle to
remove any rust and/or scale from the
steering knuckle (Figure 2).
Service Procedure
Figure 2 – Left Side Shown
Figure 1
Safety Recall D47 -- Upper Ball Joints Page 4
12. Insert the bolts supplied with the ball
joint package from the bottom side of
the control arm (Figure 3).
13. Place the new ball joint onto the
control arm and install retaining nuts
(Figure 3). Tighten the nuts to
50 ft. lbs. (68 N⋅m).
14. Position the steering knuckle onto the
upper ball joint stud.
15. Install the castle nut onto the ball joint
stud. Tighten the upper ball joint castle nut to 60 ft. lbs. (81 N⋅m).
NOTE: If the castle nut slots do not line up with the cotter pin hole in the
ball joint stud, continue tightening the nut until the next set of castle nut
slots line up with the cotter pin hole. Do not loosen the nut.
16. Install the cotter pin through the castle nut and secure it by bending the arms of
the pin.
17. Install the wheel and tire assembly. Tighten the lug nuts to 100 ft. lbs
(135 N⋅m).
18. Repeat Steps 3 through 17 on the right side of the vehicle.
19. Lower the vehicle from the hoist.
20. Place the vehicle on an alignment rack.
21. Install the wheel alignment equipment onto the vehicle per alignment equipment
manufacturer’s instructions and set toe to + 0.10º (± 0.06º).
Service Procedure (Continued)
Figure 3
Safety Recall D47 -- Upper Ball Joints Page 5
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by DaimlerChrysler to record recall service completions
and provide dealer payments.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Replace right and left upper ball
joints (includes toe adjustment) 02-D4-71-82 1.6 hours
Add the cost of the parts package if necessary plus applicable dealer allowance to
your claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete claim processing instructions.
All dealers will receive a copy of this dealer recall notification letter by mail. Two
additional copies will be sent through the DCMMS. To view this recall on
DealerCONNECT, select TechCONNECT on the Service tab, click on “Search
Bulletins/Recalls”, enter the recall code and then click on the “Search” button.
All involved vehicle owners known to DaimlerChrysler are being notified of the
service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter
is attached.
Enclosed with each owner letter is an Owner Notification postcard to allow owners
to update our records if applicable.
Completion Reporting and Reimbursement
Dealer Notification
Owner Notification and Service Scheduling
Safety Recall D47 -- Upper Ball Joints Page 6
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
Involved dealers were also mailed a copy of their vehicle (VIN) list with the dealer
recall notification letter.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services Field Operations
DaimlerChrysler Corporation
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Additional Information
SAFETY RECALL – UPPER BALL JOINTS
Dear: (Name)
DaimlerChrysler Corporation has determined that the upper ball joints may progressively wear out on
some 2000 through early-2003 model year Dodge Durango 4x4 vehicles and Dodge Dakota 4x4
pick-up trucks.
The problem is... Water may enter into the front suspension upper ball joints on your vehicle
(VIN: xxxxxxxxxxxxxxxxx) and cause corrosion. Over an extended period of
time, a “clunking” noise can develop in the front suspension due to progressive
ball joint wear. If this noise is ignored, the front wheel assembly could separate
from the vehicle.
What your dealer
will do...
DaimlerChrysler will repair your vehicle free of charge (parts and labor). To do
this, your dealer will replace both front suspension upper ball joints. The work will
take about two hours to complete. However, additional time may be necessary
depending on how dealer appointments are scheduled and processed.
What you must
do to ensure your
safety...
Simply contact your dealer right away to schedule a service appointment. Ask the
dealer to hold the parts for your vehicle or to order them before your appointment.
Remember to bring this letter with you to your dealer.
If you need
help...
If you have questions or concerns which your dealer is unable to resolve, please
contact DaimlerChrysler at 1-800-853-1403.
Please help us update our records, by filling out the enclosed prepaid postcard, if any of the conditions
listed on the card apply to you or your vehicle. Be sure to print the last eight (8) characters of the VIN
(VVVVVVVV) and notification code D47 on the postcard.
If you have already experienced this condition and have paid to have it repaired, you may send your
original receipts and/or other adequate proof of payment to the following address for reimbursement:
DaimlerChrysler, P.O. Box 610207, Port Huron, MI 48061-0207, Attention: Reimbursement.
If your dealer fails or is unable to remedy this condition without charge and within a reasonable time, you
may submit a written complaint to the Administrator, National Highway Traffic Safety Administration,
400 Seventh Street, S.W., Washington, DC 20590, or call the toll-free Auto Safety Hotline at
1-888-327-4236.
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your
attention to this important matter.
Customer Services Field Operations
DaimlerChrysler Corporation
Notification Code D47
Note to lessors receiving this recall: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

/Nod..

My truck is currently on the lift getting the repair work done.

New steering rack, tie rod, tie rod ends, lower ball joint (driver) and half shaft and rim. The upper ball joints on the driver and pass side are being replaced as part of the recall (and cause the driver side failed :) ).

According to the service dealer that is doing mine, they have to wait an extra day because the part numbers aren't the same on the recall package as the old replacement ball joint packs.

If there's anyone in the NYC area that needs the recall work done, Paramus Dodge on Rt. 4 will have the parts early next week to start. I called around this morning to 4 other dealers in the area and the rest said they doubted they would have them before the new year.

How do you know if your vehicle is one of the ones to be recalled?

I am guessing that they will replace them with the same crappy one's that are on there???

All 4X4 Durangos from 2000-2003 will be recalled. 2WD will be on a as needed only basis, of course if you go in and ask to have them checked there will be a service to inspect if they are OK.

What's different on the 1998 and 1999's?

What's different on the 1998 and 1999's?

Just stopped in today to arrange my recall appointment. March 8th. Hope my wheels don't fall off by then 2 months out.

Anyone know if there is any hope for the '99's to ever get called in? I own one and the ball joints are pure and total crap and finally failing at 90k miles. I hate to reinterate and bring up old posts but I too would like to know what the differnce between the 98's 99's and the 00-03's? Anyone?

Semper Fidelis

My 2003 Durango 4x4 does not have a recall associated with it, if you look at your recall it says all that were built prior to Dec 2002...so they knew about the problem and changed ball joints then, or they are going to issue mine later when the demand cools down??? I have 13000 kms on my durango and took it in to the dealer because it pulled to the left and had a vibration from day one, well it went to the dealer for 4 trips total and they did not manage to get the pull out or the vibration although I have paperwork stating they did alignment, rotated tires, and balanced 2 wheels. I took it to a local alignment shop specializing in 4x4, paid 126 bucks and guess what, no more vibration and no more pull, they said one wheel was totally out of balance, had 3 oz of weight on it that it didn't need and the alignment was out also indicating my left pull.....so I think I might just keep an eye on my ball joints and pay myself for them to be replaced with some quality ones like Moog or something, if and when they become worn etc. or even if there is a recall, or possibly go to a different dealership!!! Definately the lattter. Good luck to all on your front ends.

90 thousand miles is pretty good for a set of balljoints in my book. If yours made it that long and didn't break off you did good. Consider the size of he tires and well the abuse those joints take, I will be happy if mine makes it that long.

Can anybody tell me if this could be an issue with a 99, it makes a popping noise to but when the suspencion is flexing not turning also I need a PCM where's the cheapest. What's the scoope on used ones from a junk yard. I'm trying to get rid of this thing. (notice: sorry if I offended anyone with the "get rid" coment as I am a GMC person 99 z71 ,everybolt on, 4 inch lift,gibson exhaust,k&n ,Hypertech, yada yada yada) Thanks for the advice.

:eek:I have a 2001 Durango 2 wheel drive, not a 4X4. It just passed the 50,000 mile mark. Are the ball joints a problem on this model (4.7 liter engine)? I understand that the two wheel drive models are not covered on the recall. Why is it that the 4X4's are covered and the two W drive's are not?

I was looking at the upper ball joints the other day and the rubber on the driver's side is cracked and exposing the inside of the ball joint. Seems that this could be a problem if moisture gets inside. Is this the problem on the 4X4's? Or, is it the additional stress and loads that the 4X4 mechanism puts on the front end? What exactly is causing the ball joints to fail?:eek:

ORIGINAL: Kensai

What's different on the 1998 and 1999's?


No idea, I've had the ball joints replaced 5 times on my 1999 Durango, under warranty thankfully, because they were making that popping noise and the steering wheel was jumping everywhere.

I don't know as well, but that must suck replacing it that many times [:'(] If it's no longer under warranty John English, why not do a trade in for another Dodge?


-Matt-

ORIGINAL: Viper-GTS

I don't know as well, but that must suck replacing it that many times [:'(] If it's no longer under warranty John English, why not do a trade in for another Dodge?


-Matt-

I haven't had any problems since I had it done last so I'm OK. However, I do think I'll sell it in the next little while. It's a great vehicle but the reasons why I originally bought it no longer exist. I used to do a lot of trips with my family but we're all older now and do our own things, plus it's a hassle trying to park it some times or driving in downtown traffic. It's also a little unrefined. I don't think I'll get another Dodge, they don't really have anything that interets me.

the 98-99 durangos had a different front suspension than the 2000 and above models, however i think that DC needs to recall these years as well due to cra ppy quality. Ive spent over 2k repairing this heap (3 times replaced upper/lower ball joints. 3 sets of tires due to alignment constantly being out of whack)

Aloha everyone,

I just bought a 2002 Durango and was wondering if there was any way to verify that the recall work was done. The local dealer said that it was done last year, but I don't trust them.

Thanks!

Check the carfax or call Dodge Recall Line (800) 423-6343, the dealer should be able to give it to you also. Just give them the VIN, they'll tell you if recall is pending or when it was completed and where.

this sucks I just bought my 2002 Durango from a used car dealer
with 32000 milles
you think I can still use the warranty?[:@]

recall items dont need a warranty

When I called the dealer and the Dodge 800 number they both had the "problem, what problem?" story down pat. My balljoints are a poppin and they acted like they never heard about it before. I even gave them the TSB numbers. No help. So what is the real story? Who do I have to call. It sounds like some of the people on this forum have gotten the work done via warranty. I just went past the 3 year mark and I have 53K on the clock. Is there an extended warranty for the balljoints? The dealer has "no idea what I am talking about." What's up?

Just in case, I priced the Moog upper balljoints at $48 per side. Has anyone done the swap themselves? Are any special tools needed? I have compressor, die grinder and impact chisel and jack/jackstands. $500 to 700 to have someone do it sounds like alot. What do you all think?

Thanks,
Dan

ORIGINAL: dmeray

When I called the dealer and the Dodge 800 number they both had the "problem, what problem?" story down pat. My balljoints are a poppin and they acted like they never heard about it before. I even gave them the TSB numbers. No help. So what is the real story? Who do I have to call. It sounds like some of the people on this forum have gotten the work done via warranty. I just went past the 3 year mark and I have 53K on the clock. Is there an extended warranty for the balljoints? The dealer has "no idea what I am talking about." What's up?

Just in case, I priced the Moog upper balljoints at $48 per side. Has anyone done the swap themselves? Are any special tools needed? I have compressor, die grinder and impact chisel and jack/jackstands. $500 to 700 to have someone do it sounds like alot. What do you all think?

Thanks,
Dan


Recalls do not fall under warranty expiration limits. If your Durango never had the recall work performed even if it has 150k miles, you still qualify to get the recall work done as long as your Durango falls within the recall models.

Is this dealer a Dodge certified OEM dealer or a used dealer? If it is a Dodge OEM dealer, I would not let them touch my durango if they never heard of the balljoint recall. That was BIG news that was even reported on the television.

I am still not getting any cooperation from the dealer. Does anybody have a suggestion (that is legal) on how to get the recall number so I can get them to acknowledge the problem?

If I can't get any progress made, I will do it myself. Are any special tools needed to do the job?
Dan

I think you can still enter your VIN at Dodge's website and it will let you know if that recall has been performed or not or if your particular durango qualifies for the recall.

Goto www.dodge.com

Click on owner services at the top center of the page.

Click on recall notices that is under Vehicle Care Center somewhere around the center upper left part of the page.

Here is the direct link for you to find it.

http://www-5.dodge.com/webselfservice/dodge/index.jsp?screenName=recall&country=us&emailUrl=goToEmailForm%28%27R%27%29


If it does qualify for the recall and has not been performed yet, I recommend you not to take it to the dealer that does not acknowledge this recall. Never know, you might get your durango back with more problems than it started out with. Take it to a reputable Dodge dealer that knows about this recall and will treat you right.

i just bought an 01 durango. how do i know if it had the recall done or not?

my bad didnt go to the end [:@]

thanks everyone, I just went to that site and saw that my ball joints have not been done. we just bought the truck this month. we also just noticed that the drivers door key lock is damaged. I used the remote for the test drive.

Is that how you shut off the alarm once it's been tripped? the drivers door?

Yeah - take the key and work the drivers door lock up and down - A few cycles should clear the alarm.

Hello every one, I have a 2000 Dodge Durango and today when I was driving my way to work the check gages come’s on, and really is the first time something like this happen to me in a Dodge vehicle, if any one have a information about this problem, please let me know how can I take care of my issued.

Thanks you all and have a good day.

I have an 02 Durango that we purchased about 6 months ago. The previous owner gave paperwork showing where he had had the ball joint recall taken care of. But I think it is still squirrely. We dont hear the popping noise, but if driving straight down the road, hit a bump just right, it feels like the wheels "swerve"??? Almost like a starting fishtail but the truck actually stays in a straight line. You can almost feel it in the steering wheel. I dont like that and it makes me very paranoid. We woulod have thought something wrong of it even if the balljoint recall had never come up. But since the recall has already been taken care of, what are we to do???

Jack up the front end and try wobbling the tires. If they wobble look at everything that hooks into the wheel (ie. lower ball joints, upper ball joints, tie rods, etc.) and replace anything that has play in it. The upper ball joints will be easy since the old ones were cut out. Tie rods are easy as well. I had a lot of problems with my lower balljoints though. It took a hydraulic press to get them out. I acutally broke a pulley puller trying to get it out which take 5 tons of pressure to do.

Just checking up on this recall, I had the uppers replaced be the dealer, as per the recall, and don't you know it the break caliber locks up on me about 3 weeks later. I don't driver the truck often and I mite have had 50 miles on it when the breaks lock, So I take it back to them and they break the bleeder off and tell me I have to pay for a new caliber......1k later and I get my truck back, and they want to do an oil service ....NO F...ING WAY will I go back to them.
Did they cause the problems???? not intenionaly I sopose,,, But if they break somthing aren't they responsible for there misstaks????
any way just adding to the clip.........

I have a 2002 4 x 2 Durango. Can anyone verify that the 100,000 mile ball joint warranty extension exists for the 4 x 2's?

Is this recall still applicable? This is the first time I've come about this and I have a 2002 SXT 4x4. Also what is the procedure in applying for this recall as the local dealer?

The 02 was covered. However, if you are not the original owner you probably are out of luck. Also, since it is 2008 and 6 years old, you are also probably out of luck.

With all that said, you need to swap them out regardless. Go back in with Moog BJs... not stockers.

IndyDurango

I bought mine about 2 years ago and went online to check TSBs and saw that my ball joints had not been done, called the local dodge dealer and had it in the next day. No hassle

I would agree with Magnum on this one. A recall for a vehicle is a recall it shouldn't matter if it was 8 years later and 2 owners later its still the same product..

It's great if you can get it... but they are not required to. As Chrysler continues to go broke... such gimmies are getting fewer and fewer.

IndyD

I 've got Moog bj's and they are great. they feel more stable than stockers ever did. plus you can grease themI also got new tie-rods inner and outter. the outter are moogs inner are dealer. :cool:

http://wwwimage.cbsnews.com/images/2004/12/09/image660228x.jpg


hahaha this is exactly the same as what happened to my durango about a month ago.
i had to take a double take when i saw this , i thought it was mine.