RE: Recall Coming for 2000-2003 Durangos:
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RE: Recall Coming for 2000-2003 Durangos: - 8/17/2006 9:47:37 AM
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Kensai
Posts: 1649
Joined: 12/30/2003
From: United States
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quote:
ORIGINAL: dmeray
When I called the dealer and the Dodge 800 number they both had the "problem, what problem?" story down pat. My balljoints are a poppin and they acted like they never heard about it before. I even gave them the TSB numbers. No help. So what is the real story? Who do I have to call. It sounds like some of the people on this forum have gotten the work done via warranty. I just went past the 3 year mark and I have 53K on the clock. Is there an extended warranty for the balljoints? The dealer has "no idea what I am talking about." What's up?
Just in case, I priced the Moog upper balljoints at $48 per side. Has anyone done the swap themselves? Are any special tools needed? I have compressor, die grinder and impact chisel and jack/jackstands. $500 to 700 to have someone do it sounds like alot. What do you all think?
Thanks,
Dan
Recalls do not fall under warranty expiration limits. If your Durango never had the recall work performed even if it has 150k miles, you still qualify to get the recall work done as long as your Durango falls within the recall models.
Is this dealer a Dodge certified OEM dealer or a used dealer? If it is a Dodge OEM dealer, I would not let them touch my durango if they never heard of the balljoint recall. That was BIG news that was even reported on the television.
_____________________________
Black 2000 Durango 5.9 R/T
Fastman 52mm ThrottleBody
Fastman custom built Tranny
Castrol Full Syntec
OEM K&N Air filter
Monroe Reflexes
BFG Comp T/A''s
Champion IR Truck Plugs
180 Stat
Hypertech III (87 oct)
Custom Made Ram Air Intake
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RE: Recall Coming for 2000-2003 Durangos: - 8/21/2006 9:28:25 AM
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dmeray
Posts: 15
Joined: 8/15/2006
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I am still not getting any cooperation from the dealer. Does anybody have a suggestion (that is legal) on how to get the recall number so I can get them to acknowledge the problem?
If I can't get any progress made, I will do it myself. Are any special tools needed to do the job?
Dan
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RE: Recall Coming for 2000-2003 Durangos: - 8/21/2006 10:16:45 AM
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Kensai
Posts: 1649
Joined: 12/30/2003
From: United States
Status: offline
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I think you can still enter your VIN at Dodge's website and it will let you know if that recall has been performed or not or if your particular durango qualifies for the recall.
Goto www.dodge.com
Click on owner services at the top center of the page.
Click on recall notices that is under Vehicle Care Center somewhere around the center upper left part of the page.
Here is the direct link for you to find it.
http://www-5.dodge.com/webselfservice/dodge/index.jsp?screenName=recall&country=us&emailUrl=goToEmailForm%28%27R%27%29
If it does qualify for the recall and has not been performed yet, I recommend you not to take it to the dealer that does not acknowledge this recall. Never know, you might get your durango back with more problems than it started out with. Take it to a reputable Dodge dealer that knows about this recall and will treat you right.
_____________________________
Black 2000 Durango 5.9 R/T
Fastman 52mm ThrottleBody
Fastman custom built Tranny
Castrol Full Syntec
OEM K&N Air filter
Monroe Reflexes
BFG Comp T/A''s
Champion IR Truck Plugs
180 Stat
Hypertech III (87 oct)
Custom Made Ram Air Intake
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RE: Recall Coming for 2000-2003 Durangos: - 8/24/2006 4:37:39 PM
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ONEENVY
Posts: 30
Joined: 8/24/2006
Status: offline
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i just bought an 01 durango. how do i know if it had the recall done or not?
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RE: Recall Coming for 2000-2003 Durangos: - 10/5/2006 11:57:28 PM
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cabezon
Posts: 1
Joined: 10/5/2006
Status: offline
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thanks everyone, I just went to that site and saw that my ball joints have not been done. we just bought the truck this month. we also just noticed that the drivers door key lock is damaged. I used the remote for the test drive.
Is that how you shut off the alarm once it's been tripped? the drivers door?
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RE: Recall Coming for 2000-2003 Durangos: - 11/12/2006 4:10:14 PM
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oatsmetzger
Posts: 2
Joined: 11/11/2006
Status: offline
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Yeah - take the key and work the drivers door lock up and down - A few cycles should clear the alarm.
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RE: Recall Coming for 2000-2003 Durangos: - 2/26/2007 4:51:10 PM
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ID*
Posts: 1
Joined: 2/26/2007
Status: offline
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Hello every one, I have a 2000 Dodge Durango and today when I was driving my way to work the check gages come’s on, and really is the first time something like this happen to me in a Dodge vehicle, if any one have a information about this problem, please let me know how can I take care of my issued.
Thanks you all and have a good day.
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RE: 2000-2003 Durango Recall - 10/29/2007 9:04:43 PM
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Wampuskitty
Posts: 8
Joined: 2/23/2007
Status: offline
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I have an 02 Durango that we purchased about 6 months ago. The previous owner gave paperwork showing where he had had the ball joint recall taken care of. But I think it is still squirrely. We dont hear the popping noise, but if driving straight down the road, hit a bump just right, it feels like the wheels "swerve"??? Almost like a starting fishtail but the truck actually stays in a straight line. You can almost feel it in the steering wheel. I dont like that and it makes me very paranoid. We woulod have thought something wrong of it even if the balljoint recall had never come up. But since the recall has already been taken care of, what are we to do???
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RE: 2000-2003 Durango Recall - 10/29/2007 9:30:05 PM
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Mean Green
Posts: 3187
Joined: 6/22/2006
From: Reno, NV
Status: offline
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Jack up the front end and try wobbling the tires. If they wobble look at everything that hooks into the wheel (ie. lower ball joints, upper ball joints, tie rods, etc.) and replace anything that has play in it. The upper ball joints will be easy since the old ones were cut out. Tie rods are easy as well. I had a lot of problems with my lower balljoints though. It took a hydraulic press to get them out. I acutally broke a pulley puller trying to get it out which take 5 tons of pressure to do.
_____________________________
2000 Durango 5.9L SLT+ Flowmaster 40 "Custom" Ram Air 31" BFG AT T/A KO's Bilstein Shocks Hidden Hitch Sirius Satelite Radio E-fan conversion Smittybilt brushguard SSU's
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RE: 2000-2003 Durango Recall - 11/5/2007 7:26:57 AM
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roadrunnerruss
Posts: 8
Joined: 10/31/2007
Status: offline
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Just checking up on this recall, I had the uppers replaced be the dealer, as per the recall, and don't you know it the break caliber locks up on me about 3 weeks later. I don't driver the truck often and I mite have had 50 miles on it when the breaks lock, So I take it back to them and they break the bleeder off and tell me I have to pay for a new caliber......1k later and I get my truck back, and they want to do an oil service ....NO F...ING WAY will I go back to them.
Did they cause the problems???? not intenionaly I sopose,,, But if they break somthing aren't they responsible for there misstaks????
any way just adding to the clip.........
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NO REPLACEMENT FOR DISPLACEMENT !
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